Tuesday, 26 November 2013

Say Hello To The Top Features Of New Telephone Systems

In this time of emails, online chats and other virtual means of communications, the old-fashioned telephone remains a relevant instrument for many businesses today. While people are taking advantage of the easy accessibility and convenience of virtual communication systems, a majority of them, specifically the decision makers, still prefer to have the option of talking to a person by phone when they want to send a message or ask a question or seek help from a company. Organizations gearing for future growth understand that choosing the right one from the various telephone systems available today is not only an important consideration, but a top business imperative.

Fortunately, telephone-related technologies have also evolved over the years, providing more practical, affordable and flexible solutions to organizations of all shapes and sizes. Listed below are some of the features of new telephone systems that are rated most valuable by businesses today.

Voicemail and voicemail to email
In the past, when someone calls you and you are not around to take the call, the person who answered the phone records your caller’s message in a handwritten note, which you may or may not see by the time you get back. In the present: say goodbye to delayed replies, inefficiency and paper litter with voicemail. You get the exact message right from the caller. The message remains private (but you also have the option to share it with your staff). You can prioritize the more urgent and important calls. And with voice mail to email, you can retrieve your voice messages through your email. 

VOIP
An increasing number of organizations are choosing Voice over Internet Protocol or VOIP solutions because it allows them to enjoy the best of both worlds: the direct connectivity of traditional phone communications and the cost-efficiency and mobility of virtual communications. The technology offers cheaper phone bills, installation cost and line rentals compared to the conventional landline. The savings get more remarkable if you count the cost of international calls. Global businesses, organisations with multiple offices and branches and work-from-home professionals benefit from the easy, affordable and reliable remote connectivity offered by VOIP systems.   

Conference phones and conference call bridging
Speaker phones with conferencing capability are efficient, reliable and cost-effective tools for ensuring hassle-free and productive meetings. Today’s phones offer conference calling for three people to 64 participants without sacrificing clarity and call quality. The advanced conference bridging feature takes conference calls to a new level – you can predetermine the date and time of the conference call and the phone system will make the call and connect to all parties according to the schedule you specified. A phone that takes the role of a secretary, timekeeper and master of ceremonies with just a push of a button is one powerful tool to heighten productivity and efficiency.

There is no doubt that more features and innovations in telephone systems and solutions will arise in the near future.  All businesses, whether large or small, would do wisely in investing in such technology since they are a sure-fire way to stay ahead of the competition as well as in strengthening the communication lines within the company.

About the Author:
Bob Josward is an IT specialist by profession and a content creator by passion. For this article, he got helpful ideas from http://www.infinititelecommunications.com.au/new-phone-systems/small/compare-popular-small-systems.html.
Related Posts Plugin for WordPress, Blogger...

Google+ Followers